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Privacy Policy

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Last Updated: September 20, 2026

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Mailelani’s respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices available to you when you visit our website, create an account, make a purchase or otherwise interact with us.

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INFORMATION WE COLLECT

When you visit our website, create an account, place an order, contact us or sign up to receive communications from Mailelani’s, we may collect information such as:

  • Your name

  • Billing and shipping address

  • Email address

  • Telephone number

  • Account and profile information

  • Order and purchase history

  • Information you provide when contacting us

  • Website usage and device information, such as browser type, IP address and pages visited

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PAYMENT INFORMATION

Payments made through our website are processed using third-party payment services, including Square and PayPal.

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Your payment information is handled by the applicable payment provider in accordance with its own privacy and security practices. Mailelani’s does not directly store your complete credit or debit card information.

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CUSTOMER ACCOUNTS

Our website allows customers to create an account.

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If you create an account, we may maintain information associated with your account, such as your name, contact information, shipping addresses, order history and other information you choose to provide.

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Account information is used to provide account features and make your shopping experience more convenient.

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HOW WE USE YOUR INFORMATION

We may use your information to:

  • Process, fulfill and deliver your orders

  • Manage your customer account

  • Process returns and refunds

  • Communicate with you regarding orders or customer-service requests

  • Send marketing or promotional communications when permitted

  • Improve our website, products and customer experience

  • Detect or prevent fraudulent or unauthorized transactions

  • Maintain appropriate business and transaction records

  • Comply with applicable legal obligations

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EMAIL MARKETING

If you choose to receive marketing emails from Mailelani’s, we may occasionally send you information about products, new prints, promotions, sales or other Mailelani’s news.

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You may unsubscribe from marketing emails at any time by using the unsubscribe link included in our marketing emails.

Unsubscribing from marketing emails will not prevent us from sending transactional communications related to your orders or customer account.

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COOKIES & WEBSITE TECHNOLOGY

Our website uses cookies and similar technologies that help operate the website, remember preferences, provide account and shopping-cart functionality, understand how visitors use our website and improve the shopping experience.

Some cookies and similar technologies may be provided by Wix or other third-party services used to operate and support our website.

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You may be able to manage or disable certain cookies through your browser settings or through cookie controls made available on our website.

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SERVICE PROVIDERS

We use third-party companies and services to help operate Mailelani’s and our website. These may include:

  • Wix and its related website and ecommerce services

  • Square

  • PayPal

  • Shipping and delivery providers

  • Email and marketing services

  • Website analytics and performance services

  • Other providers necessary to operate our business

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These providers may receive personal information as necessary to provide their services and are subject to their own privacy policies and legal obligations.

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SHARING YOUR INFORMATION

Mailelani’s does not sell your personal information.

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We may share information with service providers when necessary to operate our website, process payments, fulfill and ship orders, maintain customer accounts, provide customer service, prevent fraud or comply with applicable law.

We may also disclose information when required by law, legal process or a valid governmental request.

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DATA RETENTION

We retain personal information for as long as reasonably necessary to provide our services, maintain appropriate business and transaction records, resolve disputes and comply with applicable legal, accounting or reporting requirements.

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YOUR PRIVACY CHOICES

Depending on where you live, you may have certain rights regarding your personal information.

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You may contact us to request access to, correction of or deletion of certain personal information we maintain about you, subject to applicable law and legitimate business or recordkeeping requirements.

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You may unsubscribe from marketing communications at any time using the unsubscribe link included in our marketing emails.

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SECURITY

We take reasonable measures to protect the personal information provided to us. However, no website, electronic transmission or method of electronic storage can be guaranteed to be completely secure.

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CHILDREN'S PRIVACY

Our website and products are intended for a general audience and are not directed toward children under the age of 13.

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We do not knowingly collect personal information from children under 13.

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THIRD-PARTY LINKS

Our website may contain links to third-party websites or services. Mailelani’s is not responsible for the privacy practices or content of third-party websites.

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We encourage you to review the privacy policies of any third-party websites you visit.

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CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes to our business practices, website services or legal requirements.

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Any updated Privacy Policy will be posted on this page with a revised “Last Updated” date.

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CONTACT US

If you have questions about this Privacy Policy, would like to make a privacy-related request or have questions about how your personal information is handled, please contact us at:

Mailelani’s
Kauaʻi, Hawaiʻi
Email: mailelanis@gmail.com

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